Very supportive leadership and peers - Customer Assistant Prima Hotels Employee Review

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good company to work for, quality level coaching around customer service. Flexible and supportive.

Cons

Lacked robust performance management for underperforming colleagues making unnecessary workload.

Explore other reviews about Prima Hotels

3.0
28 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Clean professional listening training corporate

Cons

Guest Attitude Harassment Pressure Assault

3.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Convenient location. Could call a taxi when public transport wasn't available.

Cons

Physical work. AC turned off when working in the dining room without customers. Tips were rarely given.

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