Used to be my favorite job, until a poorly-though-out RTO policy - Software Engineer Priceline.com Employee Review

3.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great team to work with, work is enjoyable and engaging, software stack is well-organized, and infrastructure runs smoothly; I can focus on what I need to get done. Flexible managers

Cons

I had basically no cons until this past month, when the CEO and c-suite decided on a very strict, rushed, poorly thought out Return to Office policy. 2 days in, for everyone, no exceptions. I was hired as remote and live 2 hours from the office. There are others I know who live over 3 hours away and are being told to commute or move, or be let go. Me and my team have delivered good work ahead of schedule since I started, but are now being asked to waste hours a week for no good reason. Very good chance that many good employees, myself included, will not last another year and what was otherwise my favorite place to work so far.

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Priceline.com Response
2y
Thanks for sharing your thoughts on our updated flexible work policy, which requires employees to be in the office two days a week. We understand this change has been an adjustment, especially for employees who became accustomed to working remotely during the pandemic. Our decision was driven by several considerations including enhanced collaboration and communication, to reignite and enhance our company culture, and to provide more networking and development opportunities for all colleagues. We also want to clarify that we did not have a full remote policy before this announcement; we have consistently hired individuals within commutable distance from our offices with the expectation that employees would return to the office once it was safe to do so. As we move to the new NYC office in the Empire State Building, we will be sharing with our sister brands, hence the need for the desk reservation system, and you unfortunately will not have your own workstation. Speak with your Manager or HR Business Partner if you have specific concerns, and ways in which we can support you in the transition back to the office.

Explore other reviews about Priceline.com

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Back to office minimum is 2 days a week which in NY is very good - Solid and stable company, lean and profitable in Booking Holdings - Opportunity to work on many topics - Good culture amongst peers and colleagues. I've found people very helpful and collaborative. - daily catered lunch in office

Cons

- Being lean means prioritizing ruthlessly, so sometimes initiatives will have to go the backlog - I did find that a lot of people take on more than their JD (there's amazing accountability), which also means that people can be very busy.

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Priceline.com Response
1mo
Thanks for the thoughtful review! We’re glad to hear you’re enjoying the flexibility of our hybrid model, the collaborative culture, and the opportunity to work across a broad range of projects. You’re right that we operate with a lean approach - it’s something we monitor closely to make sure teams have what they need to succeed. We ask teams to stay focused on the work that will have the biggest impact, and that sometimes means making tough prioritization decisions. If day-to-day priorities ever feel unclear, we encourage employees to partner with their Manager to help align on focus areas and impact. Thanks again for the feedback and for being part of the Priceline team!
4.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The working staff is tremendous, collegial and collaborative. While there are always going to be a few self-important jerks gumming things up, most people work really hard to push through them and make the working environment positive. Most line and mid-level managers work hard to help employees succeed. Team and individual successes are celebrated

Cons

Too many projects and not enough people to build, test and support them all. Staff is spread thin. Many projects seem to be pet projects of certain people, without clear business outcomes that improve revenue/sales. Prioritization requires resource decisions and that's been challenging. There's been a leadership change and that will help so long as the new leadership prioritizes what's important and moves people into the high-impact areas. I think the new CEO has a chance to be a great one!

1
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Priceline.com Response
3mo
Thanks for taking the time to share your feedback. We’re glad you experienced strong collaboration and support during your time with us. We also hear your comments around focus and resourcing. As we move through 2026, we continue to focus on sharpening prioritization, aligning initiatives clearly to measurable business outcomes and directing resources toward the highest-impact work. We appreciate your perspective and your contributions during your time here.
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