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Premium Retail Services

Part of Acosta Group

Engaged employer

Great work life balance/ Limited growth - Brand Representative Premium Retail Services Employee Review

3.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Create your own schedule. Basically your own manager. Pay is fair for the work you do. Sometimes the work can be interesting. You can take breaks when you want.

Cons

Seems like their is no opportunity to get promoted into a better position. Raises stop around $15 an hour. Benefits are not great (have to be full-time to get benefits and they do not offer full time for this position), Walmart employees can be very rude sometimes, Customer traffic can get intense and it makes it hard to do you job at certain times, Sometimes certain jobs can be very difficult and can take most of the day, because you are working alone you don't get much help for the harder tasks ( you might get lucky and get help from store associates though). Some jobs are the same every week and the work can feel super repetitive.

avatar
Premium Retail Services Response
7mo
Thank you for sharing your feedback and for being part of the Premium team for the past several years. We’re glad to hear you value the flexibility, work-life balance, and fair pay your role provides. For team members interested in career growth, we encourage speaking with their managers about advancement opportunities and exploring current openings at wearepremium.com, we love to promote from within! We also appreciate your suggestions regarding benefits and support in the field, and feedback like yours helps us continually improve the employee experience. We’re grateful for your dedication and contributions to Premium.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
2w
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

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