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Premium Retail Services

Part of Acosta Group

Engaged employer

I would give a negative 100 - Merchandiser Premium Retail Services Employee Review

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Plan your own schedule. Great District Mgr.

Cons

Low Pay. Got yelled out for stupid and minut things. Upper Level Management is clueless. In my area, Reps are dropping like flies. No appreciation --- Pay and milage is a joke. You spend hours and hours if free time planning your schedule. Yep Admin Time is on your own time ---you are not paid. Min. Pay should be 16 to 18 and hour. Mileage the IRS --- 70 cents a mile for everyone. Acosta was a great company --- no more. I am sure the reply to this post will be the following " our pay and mileage is in line". Making 11 to 12 an hour is not inline. . Mileage reimbursement is a joke. Wake up!!! Get rid of upper level Management --- who have no clue -- and no people skills.

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Premium Retail Services Response
1mo
Thank you for your feedback and for your many years of service, we truly value the time and effort you gave to Premium. We’re glad to hear you had a positive experience with your District Manager and appreciated the scheduling flexibility. We’re very sorry to hear about your experience with pay, mileage, and feeling undervalued, as well as your concerns around leadership. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, but we understand perspectives may vary and appreciate you sharing yours. Your feedback is important, and we are committed to continuously evaluating how we support our teams.

Explore other reviews about Premium Retail Services

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great Team, Very Friendly, and received lots of support

Cons

Sometimes there wouldn't be any early enough communication

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Premium Retail Services Response
4mo
Thank you for sharing your experience and for the positive feedback. We’re happy to hear you found the role fulfilling and felt supported by a friendly, collaborative team. We also appreciate your note on communication and are continually working to improve timely and proactive updates. We wish you continued success in your next chapter and thank you for your contributions.
2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

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