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Premium Retail Services

Part of Acosta Group

Engaged employer

Cons outweigh the pros - Retail Merchandiser Premium Retail Services Employee Review

3.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility, set your own hours

Cons

Managers that don't know how to do their jobs, cuts hours without prior notice, no communication, no raises

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Premium Retail Services Response
7mo
Thank you for sharing your perspective and for being part of the Premium team for the past few years. We’re glad to hear you value the flexibility of your role. We understand your concerns regarding communication and scheduling and will continue to work with our leadership teams to strengthen these areas. Feedback like yours helps us improve the experience for all team members. We appreciate your commitment and the work you do in representing Premium in the field.

Explore other reviews about Premium Retail Services

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility, environment, helpful leadership, part time

Cons

I can’t think of any cons

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Premium Retail Services Response
3mo
Thank you for the great review! We’re so glad to hear you enjoyed the flexibility, environment, and support from leadership. Creating a positive experience for our part-time team members is very important to us. We appreciate the time you spent with Premium and wish you all the best in your next chapter!
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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