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Premium Retail Services

Part of Acosta Group

Engaged employer

Company only hires part time - Field Representative Premium Retail Services Employee Review

2.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Set your own schedule with jobs supplied during each week. No weekends. Good support from immediate supervisor

Cons

Zero chance of a rate increase since you are part time. Every week a corporate person will take jobs off of your wee to cut hours. Often times this happens during the day that you are working in. No holiday pay. Low wage, high expectations. Benefits are not that good and expensive. Sick pay is accumulated. It only 40 hours per year is allowed. I took 40, and carried some over that I wasn’t allowed to use.

avatar
Premium Retail Services Response
7mo
Thank you for sharing your feedback. We agree that the flexible schedule is a huge perk and are glad you’ve appreciated the support from your supervisor. We value your input and will continue looking for ways to improve the experience for our part-time team members.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
2w
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

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