Truly Upsetting, My biggest regret - Customer Service Pomegranate Employee Review

1.0
19 Nov 2019
Recommend
CEO approval
Business outlook

Pros

decent pay, benefits, treat you well at first, the few co-workers I had, but most of them left.

Cons

no guidance, or training. Did tasks that were not in my job description, and I had no idea sometimes how to do them. I would teach myself most things, which took longer and was very stressful. Everyone was always lost, horrible communication. The office manager tried the hardest she could, but the chaos couldn't be handled by anyone. I was fresh out of college and was excited to learn, but instead it kept me from other opportunities. The owner was almost a bully at times, would put you under the bus in a second. This was truly a nightmare..

Explore other reviews about Pomegranate

5.0
16 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Very nice working environment and people

Cons

I can not think of any cons

1.0
15 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful product. Nice office with young, inexperienced people. Small staff, probably 6-10 people (very understaffed).

Cons

Although in business for 25+ years, make no mistake about it; Pomegranate, Inc. is nothing more than an extremely wealthy woman's hobby. Based out of Lexington KY, owner Angela Beck is married to a wealthy stallion breeder (Gainesway Farms) and this is her outlet to verbally abuse her employees and make them do her little dance. She puppeteers the team to make them do complicated projects that are completely ineffective, costing money and customer distrust. I've never seen such shocking management/ownership. If the toxic behavior is not visible to new employees yet, it will come out soon enough. This is why the turnover is incredibly high.

1
See reviews by: Helpful|Rating|Date|All