Management made it annoying, coworkers made it fun - Anonymous employee Pollo Tropical Employee Review

3.0
30 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The food you cook is a bit more homemade than other fast food, but still plenty of frozen stuff. As long as you don't let anyone get to you its no worse than an average fast food job They played spanish music and I liked that Our managers tried to let us have free food at the end of closing shifts as much as possible Free meal if you work 6+ hours

Cons

Management refused to train new people. It was up to us established employees The pagers have fast dying batteries and coworkers forgot to recharge Fresh food takes longer to cook, and we often ran out Balancing the sandwich and fry station at the same time was always ridiculous

Explore other reviews about Pollo Tropical

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

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