Bad Company to work for - IT Operations Manager Pollo Campero Employee Review

You can make tips as extra income but depends and easy to learn

Too many things to be checking

The brand is internationally recognized and the office location is convenient. Some of the lower level colleagues are hardworking people just trying to do their best despite the leadership

Cultural & Racial Bias: There is a blatant "Guatemala-only" culture where all the top positions and executives are reserved for their own people. If you are not from that specific inner circle, there is zero room for growth. It is an exclusionary environment where Black and White employees are treated as a minority with no future. Local talent is treated as disposable, while management from the home country is protected regardless of performance. Financial Failure & Layoffs: The company is bleeding money and operating at a net loss, which is why they are constantly firing people to cover up for bad management. Work-Life Balance: Expect extreme deadlines and a "burnout culture" where corporate management expects you to be available at all times. Operations / HR Instability & Incompetence: The company has been restructured so many times in the past few months that it has created total instability. The new HR leadership is completely unprepared for the US market; they only care about their own deadlines and protecting their seats while executing mass layoffs every month. The new management is incompetent, lacks critical decision-making skills, and relies on toxic micro-management and "high school" finger-pointing.Benefits are not good they give you the bare minimum .