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      Point Bank

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      Point Bank reviews

      Don't Waste Your Time! - Multimedia Marketing Assistant Point Bank Employee Review

      1.0
      7 Apr 2025
      Multimedia marketing assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      A paycheck to look forward to.

      Cons

      Everything under the sun. Family drama all day, you want to know what happens behind your bosses closed doors, Then, work for this bank. Over worked staff that is always on the verge of quitting, horrible morale.

      avatar
      Point Bank Response
      8mo
      Schedules, including breaks, are set according to branch operating hours and customer flow. The bank has won multiple awards for customer service due to the outstanding efforts of our employees, demonstrating that we have sufficient staff to meet the needs of our customers. Furthermore, PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025! We take great pride in providing a pleasant work environment and employees are encouraged to discuss any concerns with management, including their need for a break in their work schedule.

      Explore other reviews about Point Bank

      5.0
      1 Jun 2026
      Learning and development specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great things taking shape. New roles and tools to support our employees, while improving our customer experience.

      Cons

      It took us a minute, but we are slowly getting the cool tools!

      5.0
      17 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been at the bank for 20+ years and have seen lots of changes. But through it all, PointBank has never lost focus of what truly matters: People! From multi-generational customers, to employees new and experienced, the bank is always looking out for its people and communities. Is there room for improvement? Always! Times change, technology advances, political and economic landscapes vary, regulatory requirements evolve, etc etc. But what has never wavered is PointBank's commitment to extraordinary service, and its ability to adapt to change! With 140+ years in operation under its belt, I have no doubt that will continue for decades to come, and I'm so proud and grateful to be a small part of it!

      Cons

      Truly can't think of any.

      avatar
      Point Bank Response
      3w
      Thank you for taking the time to provide feedback, we’re so glad that your overall experience has been a positive one! We are constantly evaluating our processes and procedures and looking for ways to improve, and encourage employees to share their ideas regarding such. Furthermore, we are proud of our long-standing ideals regarding customer service and employee satisfaction and feel this is why PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025. We are so glad that you are part of this tradition!
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