Hiring surge to save Glassdoor reviews - Patient Experience Representative PocketHealth Employee Review

The culture at PocketHealth is one of the best parts of working here. Everyone is genuinely kind, helpful, and easy to work with, and there’s a strong sense of collaboration across teams. I’ve always felt comfortable asking questions and know I’ll get support, whether it’s from teammates, management, or HR. The flexibility is also a huge plus. The role is fully remote, but there’s still the option to go into the office if you want to. There are little things like occasional office lunches, generous PTO (20 days), and unlimited wellness days that make a big difference in day-to-day work life. Work-life balance is really respected. There’s no pressure to start early or stay late, and while overtime is available, it’s completely optional. There’s also a strong sense of diversity and inclusion. It’s a very diverse team, and it’s encouraging to see so many women in leadership and key roles.

As with many growing companies, teams often juggle multiple priorities, and workloads can feel busy at times. There is also currently no retirement plan offered, which may be a consideration for some.

Working at PocketHealth has been an incredibly positive experience. The management team is thoughtful, supportive, and genuinely invested in employee growth. I received consistent coaching, mentorship, and opportunities to develop skills in prospecting, discovery, executive communication, and strategic thinking. The environment is fast-paced and challenging in the best way, which helped me become more confident and sharpen my skills quickly. Overall, it’s a great place to grow your career!

Healthcare sales has a learning curve, so ramping up on industry knowledge can take time.