Not so great, Not what it seems - Customer Service Representative Pink Callers Employee Review

2.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

My direct team leads were awesome. Both of them. Shutout to K and C!

Cons

So much chaos there. They can never seem to keep people on staff. My experience was they seem to always be putting out fires instead of preventing them, seems like a few small changes would solve a lot. It seemed like we never had enough people to cover everything. They push off a load and a half of work onto supervisors (And they are doing the best they can) without regard just to "cover" clients. Not that the coverage can be that good when they are so overloaded. They go out of their way to not hire men. Yet they can not keep an adequate staff. Overworked is the new normal. Get all this and that done but within your 40. They do not trust anyone. Probably because they are not trustworthy themselves. You are always under suspension. Sometimes this leads to people getting fired for no reason.

Explore other reviews about Pink Callers

5.0
8 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment, good hours, supportive environment, work is fairly easy, good work life balance,

Cons

The pay and pto/sick time could be better.

1
4.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I am only going to post things I can speak too not things I have heard. I was offered a job here when I really needed one it also fits my life very well for now Kim has always been super helpful plus Clarisa now that she joined If i need to take off time for my kids i can normally get it someone will work with me to make it happen mostly Clarisa The people I work directly under work very hard to keep things going smooth very woman forward company for me this job is a very good fit at this time

Cons

you dont have a lot of interaction with coworkers you are kind of by yourself it works ok but i do miss the office setting it does feel like they try to trap you in things they seem to fire so many good people they dont even trust us to let us dm each other to make personal relationships with coworkers it can get very stress filled at certen times of the year when you have your own clients and they ask you to pick up others we are always short on CSRs we never have enough it feels like the main managers do not always know what they are doing pay is like one dollar or two dollars lower than most jobs. i just read on here that entry level mcdonalds pays more that is sad because I have to have a skill set and keep both my clients happy not just dip a fry basket plus I have to continually learn new clients sometimes more than one a year

2
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