Customer Service - Customer Service Representative (CSR) PillPack Employee Review

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

They offer flexible schedules, the job itself isn’t hard easy to navigate webpages used for the job.

Cons

Hard to grow and get a pay increase.

Explore other reviews about PillPack

5.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

There are no customer interaction in Pharmacy

Cons

The location is very far

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Pay decent, good health coverage

Cons

The management is hostile and plays favorites all the time. Expect to be falsely accused of something on a daily basis. They won't approve the leave you earned. Very abusive conditions. The floor is unsafe and violates state regulations so be very careful. You get no respect or commendation when you do your job well. The floor leads call people names and yell at them daily. If you want to be referred to as "honey" and never get time off, this is for you. One of the pharmacists actually killed herself here. That's how sad it is.

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