2y
Dear Anonymous,
We recently came across your review on Glassdoor and wanted to take a moment to address the concerns you've raised. One of our core values at Pierre Frey is communication, and as such we value all feedback as it helps us grow and improve, and we regret to hear that your experience with us fell short of expectations.
I am glad you mentioned your co-workers. We are fortunate to have a wonderful team in Atlanta as well as in our other showrooms across the United States. As a family-owned company, we value and encourage solidarity, respect, empathy, joy, and genuine care for each other.
Regarding work-life balance: our hours of operations are 9am to 5pm, Monday through Friday. We also offer a standard Paid Time Off package of two weeks paid vacation per year, 4 personal days, 5 sick days, various holidays amounting to approximately 11 extra days. That represents a total of 6 weeks paid time off.
Regarding wages, we are careful to stay competitive and well within industry standards. We also take great pride in offering excellent healthcare coverage, as well as life insurance and a generous contribution-matching 401K program.
Finally, regarding your comment about being given more work without pay increase, we reevaluate compensation levels each year and make decisions on compensation based on employee productivity, general demeanor, and motivation to go above and beyond. When a new position becomes available within the company, we will actively consider internal candidates before seeking external hires. We believe in nurturing the talent we already have and giving our employees the chance to take on new challenges, and we are proud to have numerous examples of employee advancement from within.
We want to assure you that we take your feedback seriously and are committed to making necessary changes. Thank you for your time with Pierre Frey and for sharing your thoughts. We believe that every voice matters, and we are dedicated to using this feedback to improve the experiences of both current and future team members.
The Direction