Cannot recommend based on the last 1.5 years - Anonymous employee Phrase Employee Review

2.0
18 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Still, the majority of people are nice to work with. A good amount of days off as a benefit.

Cons

The main con is that the C-level has no interest in their teams and abandoned the employee-first approach: firing on the spot, decreasing benefits, and openly stating that salaries won't be raised even for over-performers thus expecting employees to continue with below-average and non-competitive salaries. A lot of changes happen fast and without a clear plan that does not benefit the company long-term. The goal is only quick revenue. That results in confusing and unsatisfying short-term goals, and not finishing projects. All that adds unreasonable workload and stress while KPIs are set a lot above the SaaS average.

Explore other reviews about Phrase

5.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Strong Leadership at C-Level (low EGO) Depth of product and areas of investment/innovation Market tailwinds Very strong team (seems to raise the bar with each hire) Long-term mindset

Cons

Prague HQ means a natural lag on some processes in the US but good progress in removing dependencies

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Phrase Response
2y
Thank you for the kind review! We are privileged to work with amazingly talented people right across the company, the bar is very high, and in the past years, this has indeed attracted the most incredible people to work here. We'll keep working on ensuring high responsiveness in all our activities. Thank you for the feedback!
2.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

During my time, a lot of change that wasn't for the betterment of the employees.

1
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Phrase Response
1d
Since we don't have, and never have had, a salesperson based in Jacksonville, FL, I will say i think this review is 'fake news'.
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