1- Major layoffs this year due to declining business
2- Lost clients due to mismanagement of clients
3- CEO and COO control everything and do not accept input or suggestion from their staff
4- Treat employees with respect and not incite fear. Moral is horrible.
5- Lack of business knowledge and financial proficiency is evident in missed client opportunities and financial errors in dealings with customers, ie. poorly written contracts, underestimation of costs, and money spent on unnecessary apps when main platform's bugs or inefficiencies are ignored.