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      Pets In Need

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      Pets In Need reviews

      What shame - Customer Service Representative (CSR) Pets In Need Employee Review

      2.0
      30 Mar 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits. Animals Volunteers Sometimes fun

      Cons

      Unequal pay between both locations. Favoritism amongst managers Inability to move up Poor management Poor culture Dishonesty You will not be able to move up the ladder unless you're personal friends with upper management. Toxic people continue to work while good people leave or are pushed out or let go.

      Explore other reviews about Pets In Need

      5.0
      13 Jan 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Best paying humane org in the Bay Area. Great benefits. Positive new leadership.

      Cons

      A few catty or toxic coworkers make life hard for everyone

      1.0
      9 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Rewarding Working with a couple of people who genuinely care about the animals Good for gaining work experience in an animal shelter

      Cons

      Unprofessional leadership that is more focused on company image than actually supporting their staff Unorganized Immature and toxic coworkers Favoritism High turnover rate Unequal pay Management always talks about company values but doesn’t live up to them

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