Was a great place - Customer Service Representative PetFlow Employee Review

3.0
17 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The team was great. Everyone was always willing to help one another and at first is was a great company culture.

Cons

Bought our by a huge company now it’s very corporate. You’re just a number.

Explore other reviews about PetFlow

5.0
10 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Full time, set hours/days off, paid lunches, benefits upon hire, fully stocked kitchen with snacks and drinks, and monthly rewards for good work, like catered food. Leadership truly cares about their people and their well-being. This is a low pressure job and it really is a change of pace from former jobs that induce high stress environments and treat people like disposable units of labor. This place is way better. The people here are extremely friendly and helpful and I feel like people could really grow here professionally if they put in the work. :)

Cons

Not too many opportunities for advancement. I wish there were more clear paths/guidance for where you could go if you want to move up. However, I do feel like there is great potential for it in the future the way things are looking. Also, being on phones all day can be rough when you get a slew of difficult customers, but it’s all a part of the job. The office pups definitely help with that though :)

2
1.0
30 Aug 2024
Recommend
CEO approval
Business outlook

Pros

You’ll get insight on how to poorly manage a company

Cons

Zero vertical growth. Terrible management

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