Company has changed over years - Customer Service Manager Personal Group Employee Review

Balance Life-Work managing and scheduling tasks

Time Management to do the relevant tasks

Very supportive of any personal challenges outside of work. Flexible working options are extensive. Colleagues want to help each other and band together to tackle issues outside of management interference. Big book of existing insurance policyholders funds a relatively relaxed approach to winning new business. Existing insurance products are well received by customer/policyholders

Very disconnected and old fashioned board Senior leaders don't work together and some are distant from the workforce Quite cliquey Poor product development (platform) has led to a lot of client dissatisfaction The insurance sales model is old fashioned and sometimes attracts criticisim from clients. Hugely siloed which is driven from the very top Some people love working there and others hate it - it's very marmite