Great product, wonderful colleagues, awful leadership - Anonymous employee Persado Employee Review

2.0
6 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, quick, and thoughtful colleagues who value collaboration and transparency. They are the reason that I still have hope for this company even when leadership acts like a pack of entitled, demanding children. Genuinely great product that has delivered measurable value to clients. Decent benefits, including unlimited PTO and an annual fund for office / education / personal expenses. Flexibility to WFH.

Cons

Leadership can't seem to get out of its own way. Both the CEO and COO treat customer relationships as transactional and fail to see that there is no future without real, genuine relationships with clients. The COO is objectively awful. He is stubborn and unable to acknowledge his and his team's failures throughout the years. When questioned (quite respectfully) about plans for mitigating existing issues in public forums, he would much rather lash out rather than answer questions that he and his team should have plans in place for. He lacks the strategic vision, leadership skills, and the engineering chops necessary for overseeing the development of product roadmaps and improvements. In most high-growth organizations, he would have been let go or encouraged to step down by now. The product team is okay but struggles to understand that the purpose of a product team is to understand customer needs and prioritize market / customer requirements. Often, they will try to force use cases for WIPs onto clients. Their customer engagement skills could use some brushing up on. Poor 401k match. Up to $3,000 per year and you must be employed at Persado on the last day of the calendar year in order to receive matched funds.

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Persado Response
3y
Thank you for sharing this feedback with us. Three years as a Persadoan -- awesome! I would love to learn more from you about your experience as it seems that there are concerns and challenges. Feel free to reach out at any time if you feel comfortable doing so. I agree with you completely -- our People and product are incredible! We have worked hard to ensure that our Leadership team is as transparent, collaborative, communicative, and as effective as possible. We will continue to strive to improve so that Persadoans across the globe can feel proud and confident in our company, our leadership and our future! I will keep this feedback in mind as we continue developing training and coaching opportunities for our executive team. As far as open forums to share strategies, roadmap and progress -- please be sure to attend our bi-monthly People Platforms and ELT Q&A sessions where topics just like this are discussed/shared. Thank you again for your thoughts. Please also take advantage of our many mechanisms for employee feedback (we take this very seriously) -- our quarterly employee engagement surveys, stay interviews, People Business Partners open door, Lattice feedback channels, 360 review process, etc. And ... I am always here to listen, as well as the entire ELT. Thank you. Allison Lee, CPO

Explore other reviews about Persado

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely, okay offices, nice people.

Cons

If you stay at Persado long enough, you eventually realize the culture is deeply cliquey. Advancement often feels less tied to performance and more tied to proximity. Become your manager’s favorite, make Persado your entire personality, and maybe you’ll move up. More often than not, promotions happen because someone quit or got pushed out, not because the company is meaningfully investing in growth. Cross-functional collaboration is easily the worst I’ve experienced in my career. Teams operate in silos, communication is fragmented, and accountability disappears the moment priorities shift. To be fair, middle management isn’t always the problem. A lot of them are clearly overwhelmed themselves. But upper leadership seems entirely consumed by financial optics and scrambling to keep pace with the constantly shifting AI landscape. The company continues to become increasingly lean under the guise of being “agile.” At a certain point, “agility” just becomes corporate code for chronic understaffing. Burnout is not an exception here. It is the operating model. And to be completely transparent, Persado is not a place for people looking for balance, mentorship, or sustainability. The expectations are relentless, the support is minimal, and the pressure compounds over time. The company today is significantly leaner than it was two years ago, which should concern anyone paying attention. Healthy companies scale intelligently. Struggling companies continuously reduce headcount while reframing it as efficiency. They recently eliminated the entire QA team, presumably to offload testing responsibilities onto engineers and AI tooling. What was especially insulting was leadership insisting this had nothing to do with cost-cutting. No one believed that. And the unwillingness to say the quiet part out loud perfectly captures the culture at Persado. People are viewed as expendable resources, not long-term investments. The unspoken philosophy is essentially this: absorb more work, tolerate increasing pressure, and if you eventually crack under it, someone else will replace you. There’s also an unhealthy level of micromanagement embedded into parts of the culture. Some people at this company genuinely need an identity outside of work. When your primary contribution becomes monitoring Slack statuses, over-policing process, and manufacturing urgency, you are no longer improving performance. You are contributing to toxicity. And yes, I understand a lot of this pressure rolls downhill from leadership. But at some point, managers have to stop normalizing burnout simply because executives do. I’ve seen multiple employees routinely exhausted, emotionally drained, and in some cases openly crying from stress. That is not normal, no matter how many startups try to glamorize it. If you’re considering applying here, look beyond the branding. On paper, Persado looks exciting: AI, enterprise clients, fast-paced growth. But internally, it often feels unstable, reactive, and deeply exhausting. Many of the glowing reviews come from leadership, HR, or long-tenured employees who either benefited from the old culture or actively perpetuate the current one. The company may still have talented people. But talent alone does not prevent a ship from sinking.

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