Constant change - Anonymous employee PerfectServe Employee Review

4.0
19 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've found that strong results have consistently lead to new opportunities and increased compensation. The company is always changing rapidly, which is a positive thing in my opinion and leads to new opportunities to contribute creatively.

Cons

While the company invests heavily in the products it sells, I feel it undervalues the tools and systems of organization that are required as it grows. Also, we lack clear corporate metrics or OKRs that would enable teams and individuals to coordinate and collaborate to solve problems.

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PerfectServe Response
7y
Thank you for your comment. You are 100% correct that we are in need of some standardized tools and the good news is.....they are coming!

Explore other reviews about PerfectServe

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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