Stressful job in Studios - Studio Manager Pepperfry Employee Review

1.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Nothing to give as such

Cons

1.working hours- you are expected to work at least 9.30 hrs a day with just one weekday off and that too is spoiled boz you need to handle customer escalation as well their frustration. 2.Being the face of the org, clients come back to you bcoz 99% the products are always damaged and you need to listen to their foul language and I'll treatment. 3. The escalation dept is very pathetic in taking any return or refunds bcoz their costs goes very high so the customer comes back for your neck. 4. Processes keeps on changing everyday, it becomes difficult to convince customers with changed policies. 5. Work from home is given to back end team with not even slightest consideration that we studio team are the bread earners of the co. 6. Off sites are planned and entire operations are shut for those 3days except studio team. 1person will always be there in each studios and that's very unfair to them. They expect the business in those 3days too. 7. Many events, fun activities, 2weekoffs are planned for the Head office team but there is no such fun activities ever done to uplift the studio team who infact are the most hardworking people in entire org. 8. Efforts are never appreciated. Infact if you perform well, from next month there will be an added pressure to do better. 9. In small studios only 2people work and if someone takes even 2days off, unfortunately 2nd personneeds to mandatorily work from 10.30 to 9 pm. 10. Work from home was only given when govt came to our rescue otherwise there was no minute thought given for our safety. Overall it's not at all employees oriented and they just need no. And sales that's all. 11. Many people working for more than 2years and senior level positions are doing fraud in sales by having access to Bridge, specially West team. The AM's and RM's are involved too in these activities. Due to which, small studios working diligently and hard are finding it difficult to match them.(Hope the CEO and CXO reads this and take action) 12. There is a lot of politics involved due to which there is no growth at all for any low level employees that are working hard and 30% employees are leaving due to this. 13.Due to low economy, we are forced to not leave our jobs and switch that's the reason we are suffering day in and day out. 14. Never consider studio operations to join. I can't talk about any other dept they might be good but studio teams are pathetic, utter most disgusting to work with.

Explore other reviews about Pepperfry

5.0
3 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Lots of transactions to comb through.

Cons

Bad lighting and no air movement.

1
5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at Pepperfry has been an incredibly rewarding experience. The company has built a strong culture that balances performance with people-first values. What truly stands out is the openness of leadership, the encouragement to take ownership and the freedom to bring new ideas to the table. The work environment is energetic, collaborative and highly supportive. Teams genuinely work together and there is a strong sense of mutual respect across functions. The organization also gives employees ample opportunities to learn, grow and take on new challenges, which makes the journey both exciting and fulfilling. One of the best parts about the culture is the positive energy and approachability of people at every level. Despite being fast-paced, the workplace never loses its human touch. Achievements are recognized, feedback is valued and innovation is always encouraged. Overall, Pepperfry is a fantastic place for anyone looking to grow professionally while being part of a vibrant and inspiring culture.

Cons

Only if you are not ambitious. Pepperfry is a fast-paced, high-ownership environment where people are expected to think beyond their KRAs and constantly raise the bar. If you prefer a slow, comfort-zone driven workplace with minimal accountability, this isnt your A Place The culture pushes you to evolve, take decisions and move with agility. Expectations are high, but so is the exposure, learning and growth that come with it. The company rewards people who are proactive, hungry to build and willing to challenge themselves every day. In short.....not the place for passengers, but an incredible place for builders and go-getters.

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