sucked, run for your wallet (peidmont/buckhead location) - Anonymous employee Pep Boys Employee Review

1.0
26 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

paycheck until you find a real job.

Cons

low wage and commission is terrible when all you do is flat repairs and oil changes. they hire you as an adviser, but in reality you are the advisor, parts counterman, pulling parts and asking rediculous questions from nimrods who dont have a clue about when they are undertaking. plus you are expected to restock the store, unload the truck when it comes and clean the bathrooms etc. for less than minimum wage. moral is low and everyone there is looking for a job, including the management. one quit when i got there and the other after i got there.people steal from you and from the customers. cars are misdiagnosed constantly and customers are yelling at you because of it not to mention the cars covered with greasy palm prints and customers coming back in and scream at you because of it and guess who get to clean the dripping oil off the car and the black floormats? not the hack who doesnt give a crap. you do for less than minimum wage. the hours are so long that you have no life the people you work with have very little knowledge so you cannot talk about care

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5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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