Its OK, but they better be careful with new Tech pay plan! - Service Manager Pep Boys Employee Review

3.0
11 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Best benefit plan I have seen in a while. Laid back work environment as long as you do your job.

Cons

Takes a long time to get help/answers to problems. The new tech pay plan is going to KILL retention and recruiting of good people!!

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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