Student Support Coach Role - Unrealistic Job Description - Anonymous employee PeoplePlus Employee Review

Overworked and underpaid. The job description for the role requires THE most flexibility while at the lowest pay scale. The SSC is required to be familiar with 5 roles - engagement officer, Induction, ALN, Distance Learning and education admin. All roles have different functions and processes. They will not be doing all roles at the same time but when cover is needed (which happens unexpectedly with staff calling in sick), the SSC will have to just get things done, so they have to understand the functions/systems of all roles. The role screams anxiety.