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Penguin Random House

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Mostly Good - Customer Service Coordinator Penguin Random House Employee Review

4.0
4 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Most of the people that work here are friendly, fun and make the work day go by quickly Free books Great benefits and discounts

Cons

Not a lot of room for growth Management makes changes to the department setup and account assignments every 3-4 years, sometimes more often, with little input from employees and usually with very little notice

Explore other reviews about Penguin Random House

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great writing, Top tier production

Cons

The male director never asked me once how I was doing or offer any advice to calm my nerves (on my first production ever with them) which lead to a burdensome recording process.

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice office to work from

Cons

No clear steps for advancement

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