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      Great benefits, not so stable - Customer Success Specialist Pearson Employee Review

      4.0
      10 Feb 2026
      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, healthy work/life balance, remote work, flexible, value employees' wellbeing

      Cons

      Not stable, has a new CEO every couple of years with total restructuring, too much focus on AI

      Explore other reviews about Pearson

      5.0
      22 Apr 2026
      Lead specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart people, supportive environment and good benefits

      Cons

      Tight deadlines and it gets busy at times

      2.0
      10 Jun 2026
      Principal data architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Used to be a great place to work/ Excellent work/life balance due to being fully remote.

      Cons

      Has become much more corporate, more time spent tracking performance metrics than getting work done.

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