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      Paylocity

      Engaged employer

      Paylocity reviews

      Management never has your back - Executive Account Manager Paylocity Employee Review

      1.0
      7 Oct 2024
      Executive account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Higher position average pay. The role is remote after the pandemic. They make you feel like this is the pinnacle of success on the client service end when actually it really is a dead end role.

      Cons

      Dead end role. Management passes the buck doesn’t manage and coach you to better or even stand up to clients when they are wrong for fear of losing revenue and bonuses they get. The work environment is very tiring you’re responsible for your own demanding clients and still have to deal with other people’s clients problems which affects your day and makes for bad interactions and bad relationships within teams

      avatar
      Paylocity Response
      1y
      Thanks so much for sharing your thoughts with us! We hear you and we appreciate your honesty. It’s clear you’re passionate about your work, and we're sorry to hear that you didn’t feel the support or growth opportunities you were looking for. Your feedback about management and the need for a more collaborative environment is valuable, and we're committed to making meaningful improvements in these areas. We're actively working on enhancing our systems and support structures to better serve our teams and our clients. Wishing you all the best in your future endeavors!

      Explore other reviews about Paylocity

      5.0
      9 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      7
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