-Vacation black out periods from Nov- Feb.
-Some weekends required "based on the needs of the business"
-Management has no regard for your daily schedule, they will throw un-scheduled meetings on your calendar and just expect you to adjust your day around them
-Management doesnt get advice from people in the trenches dealing with the daily struggles, they all make decisions based on THEIR needs, not OUR needs.
-No ongoing training and development
-Very "clicky"
-Most micro-managed job i've ever experienced. Need to let entire team know when you GO, and RETURN from: Personal calls, bathroom, 15 min break, lunch break, etc
-Management style is do as I say, not as I (or others on the team) do, constant double standards, tons of mis-information provided then we are expected to find time in our already planned day to work around managements mis-information.
-Growth is VERY slow, need to be in dept. at least 1 year before making LATERAL moves. Tons of lateral moves, not much upward growth in Tech Support or being an account manager. Expect to be in tech support 4-5 years before you break 60K at best.
-Wages are very stagnant.
-Company relies wayyyyy to much on data to track productivity, it DOES NOT paint a real life picture of the day to day inefficiencies (and there are a TON of them)