Investing in organizational maturity - Director, Design PayByPhone Employee Review

4.0
18 Aug 2020
Recommend
CEO approval
Business outlook

Pros

- Becoming product led as part of an organizational change - Global market with a large target audience across 13+ countries - Solving customer problems through research and design - A product leadership with equal representation of design, product marketing, product management, operations and data - A market leader in parking poised to expand in the mobility space

Cons

- If you are uncomfortable with change management this can be challenging for some - Workloads and investment for certain disciplines historically was imbalanced and will take awhile to correct - Strategic priorities can shift at times too quickly

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PayByPhone Response
5y
Thank you for providing us with your positive feedback on your experience at PayByPhone so far. It is great to hear you have been part of the growth process and understand the change we have gone through. We understand the discomfort that comes along with growth; especially from a small organization that has grown the way PayByPhone has. Our goal is to become the global leader in the smart parking industry and have been making substantial progress in efforts to achieve this goal. We understand we are not perfect; however, we are continuously improving our current processes to invest in a better future. Over the past six months, we have focused on building tools and resources to provide development opportunities for our team members, including our leadership. This includes a new leadership development program, skills training courses, and workshops. We appreciate your feedback; as this will allow us to further improve our current process.

Explore other reviews about PayByPhone

5.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Very nice team to work with

Cons

The salary is very low

1
2.0
4 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

8
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