Clown car with toxic fumes - Product Lead Pavilion Employee Review

Pavilion’s mission is to support our 10,000+ members in achieving their professional potential. It is a responsibility we take seriously, and the team works tirelessly with empathy and urgency to provide our members with skills, resources, and confidence in an uncertain world. To achieve our goals, Pavilion has a 3 year vision that has been shared with the entire team, along with clearly defined goals for 2024, OKRs by department and individual, and strategic initiatives - all mapped out in a system of record that is available to every single employee. Our product is our community, which has more than 10,000 members and is growing faster than ever, with NPS scores increasing weekly. We also have a defined product roadmap for our new digital platform, which launched this week! We are so proud of the hard work that goes into all of this from the entire team and we are humbled by the members we support through our services. We understand frustration around transparency and compensation - 2023 was a challenging year for most, and we are no exception. But we're proud to come through the other side thanks to our focus on the company's health and ensuring our long-term sustainability for our global team and membership. This focus included tough decisions in 2023 around our org chart, limiting compensation adjustments to top performers, and removing the executive team entirely from eligibility from the annual bonus to ensure the team received those funds instead, all of which was communicated to the team. Despite the challenges, we're proud to have celebrated 8 promotions in 2023 (that's 20% of the company), including 1 elevation to the executive team. Along the way we've shared the profit and loss statement monthly with the entire company, so everyone can see exactly where we stand and where we need to go. We’ve shared our long-term vision with the company and received input from all of our people managers and leaders in its creation. And we believe that consistent weekly recurring touchpoints with the entire team, given our fully remote status, are crucial to support open communication, alignment, and fun. We’re proud to help thousands of people a year and do our very best to make a meaningful difference in people’s lives, teammates included. This includes a thriving events aspect to our business that requires travel to 5 major in-person conferences and summits per year, plus 120+ Salon dinners, all over the world, which drives both meaningful connections for members and revenue for the business. The necessary costs to support these efforts are shared in the profit and loss statement company-wide on a monthly basis. Of course we’re not always perfect and make plenty of mistakes along the way. But we can assure you we do try. And we're listening. We believe deeply in direct, kind, and constructive feedback. We’re sorry it didn’t work out and we truly wish you nothing but the best with your next big adventure.