Wonderful Small Business - Debt Collector Partners Financial Services Employee Review

Supportive management. Collaborative team with very long term employees. No nights or weekends.

They are closing at the end of 2025.

Management is fair, friendly & knowledgeable. This is a small company giving it more of a family feel. They understand that collections and loan servicing can be stressful & are always there to listen if a member of their staff has concerns whether job related or personal. Training is ongoing to keep you sharp on not just your skills but the law. The hours are a dream compared to other collection agencies (Mon - Fri 8-5). Good vacation/sick time. Good bonus & incentive programs. Good health & dental insurance. They have an interesting range of accounts from coast to coast giving you the opportunity to learn laws across the country. I really enjoy the opportunity to help people across the country. Collections/loan servicing has its rough days but those opportunities to help someone get out from under a bill that has been haunting them are quite rewarding.

This is a fast-paced industry where laws & regulations are constantly changing. If you don't like or can't keep up with change this may not be the job for you. Again, it is a small company so if the system is down or something else catastrophic occurs that keeps you from working you will not be able to stay on the clock & may be asked to come in on Saturday to get hours in.