Great place to work and grow - Anonymous employee Paperless Post Employee Review

5.0
19 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Opportunities for growth if you're a high performer. Many people here have grown from ICs to managers over the course of their tenure. -For a company that's been around so long, they aren't stuck in their ways. Most teams are open to process changes in the effort of improving how we work. -Great work/life balance, people take their work seriously but are understanding that work isn't everything. Good PTO plan and you're encouraged to actually use all of your days each year. -Company is doing well and business/revenue is growing a lot year over year.

Cons

-Leadership is pushing return to office for some teams but not others. Certain teams like engineering are very remote-friendly with folks around the world, and other teams are pretty much NYC-only. I think leadership should be better about consistency across the org and be realistic that most people don't need to come into the office 1-2 days a week to work efficiently with their team.

Explore other reviews about Paperless Post

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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