A great, growing company that is a great place to work! - Customer Support Associate PandaDoc Employee Review

5.0
24 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Management is really caring and generally tries to get you the best tools to do your job. The company culture is extremely nice, and the workplace environment is good. Work is typically meaningful, but benefits and time off are also highly respected.

Cons

Hard to come up with Cons! A potential con is that the business is evolving/growing very fast right now, so the processes are not stable. This is to be expected for a startup though.

Explore other reviews about PandaDoc

5.0
8 Aug 2025
Recommend
CEO approval
Business outlook

Pros

great company, growing very quickly

Cons

limited paid time off to enjoy traditional life

3
1.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. A good product. That's about it.

Cons

PandaDoc treats people like expendable cogs. They expect each individual to take on the responsibilities of 6 different roles. There is no work/life balance. Employees don't feel like they can take time off because the workload is so intense. Leadership expects AI to solve everything with no real plan or strategy on how to scale AI usage. Each week is a sprint to get projects done amidst ridiculous deadlines. There is no defined product roadmap, so everyone is flying blind as priorities constantly shift. Leadership is never held accountable. All in all, this is an incredibly toxic work environment. If you're a recent college grad, this is a good place for you. Anyone tenured, experienced, etc. avoid this company at all costs.

7
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