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My 15 year Anniversary - Manager, Vendor Management PSCU Employee Review

5.0
13 Apr 2022
Recommend
CEO approval
Business outlook

Pros

It's the best decision I made 15 years ago, by leaving the Telecommunication area, and now working with third party vendor contracts. I continue to learn in this role, and I feel the company cares about you as a person. We have great leadership in our area, and leaders who are great role models to learn from and help you grow in your career.

Cons

When COVID came into place, it was a struggle not to have the interaction with your team, like when we were in the office, but as time went on, we found ways to interact via Webex. We asked our employees, what could we do better to make them feel like we're still a Team. For me as a leader, there really isn't a cons, because I feel being remote has given me the work, life, balance we as employees all need to be successful at work, and have time for your family. Now remote may not be for everyone, but it has worked for me and for my team.

Explore other reviews about PSCU

5.0
3 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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