good place to work - Customer Solutions Agent PRA Group Employee Review

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5.0
23 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I have worked with some amazing people over the years!

Cons

Sometimes communication can be difficult.

1.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- PTO is decent - Work from home - Old management was great and felt as if they really did care about their employees

Cons

- Ever since the new CEO started management has been poor - Constant changes and lay offs with little to no notice - Communication is poor to employees - Ever since the the CEO started more and more of our commission has been cut - You have to clock out on a timed break to even use the bathroom - If you make any kind of mistake on a call they will cut into your earnings for that month

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