PRA Group Reviews

3.1

51% would recommend to a friend

(612 total reviews)

Kevin Stevenson

58% approve of CEO

42% positive business outlook

PRA Group has an employee rating of 3.1 out of 5 stars, based on 612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

612 reviews
1.0
2 Jul 2026

Decent PTO and work from home, but poor management now

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- PTO is decent - Work from home - Old management was great and felt as if they really did care about their employees

Cons

- Ever since the new CEO started management has been poor - Constant changes and lay offs with little to no notice - Communication is poor to employees - Ever since the the CEO started more and more of our commission has been cut - You have to clock out on a timed break to even use the bathroom - If you make any kind of mistake on a call they will cut into your earnings for that month

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- smart people in many hands-on roles - decent market average benefits, not bad but not great

Cons

- senior leadership disorganized - poor strategy and execution lead to on-going layoffs - many leaders are not experts in the area they lead - dated technology and no vision for future - ethics and morals are lacking in many leaders and this is acceptable to senior leadership

Viewing 1 - 3 of 612 Reviews

Glassdoor has 643 PRA Group reviews submitted anonymously by PRA Group employees. Read employee reviews and ratings on Glassdoor to decide if PRA Group is right for you.