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PNC Financial Services Group

Engaged employer

Loan Processor Dealer Finance - Loan Processor PNC Financial Services Group Employee Review

1.0
20 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing. The worst job and the worst department. Dealer finance is the most unorganized disaster that I have ever dealt with. Would not recommend working here to even my worst enemy. PNC should be ashamed of this Department, it breaks every policy they have in place and HR needs to step in.

Cons

Extremely low pay. No raise. No training at all but you’re still expected to produce. The only thing they care about is numbers, not that their employees are extremely miserable. Overtime every single day. Standard work hours were 730-4 but we were continually asked to come in early and were forced to stay late. Poor management. Extreme favoritism. We received more work than this small group could handle. Along with this, it’s also a customer service job, you have to deal with angry customers.. this was not specified in the job interview. We were denied lunch breaks, and were not allowed breaks. Even had to rush to and from the restroom. Lots of crying and arguing in the office. Just all around horrible.

Explore other reviews about PNC Financial Services Group

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

If you are under the right branch management, working day to day can be a breeze. The vacation policy is great, and the support they provide to help you move up in the company is easy.

Cons

The challenging part is keeping your branch manager happy by hitting your monthly goals, so they do not get pulled into meetings about the branch performance. If your branch has terrible traffic, it will get annoying fast, hitting the phones and the same clients every day. Try to work at a branch that does not work on Saturday's so you have more time for yourself.

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

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