Supportive coworkers but unrealistic expectations lead to burnout - Customer Service Representative Sr PNC Financial Services Group Employee Review

If you are under the right branch management, working day to day can be a breeze. The vacation policy is great, and the support they provide to help you move up in the company is easy.

The challenging part is keeping your branch manager happy by hitting your monthly goals, so they do not get pulled into meetings about the branch performance. If your branch has terrible traffic, it will get annoying fast, hitting the phones and the same clients every day. Try to work at a branch that does not work on Saturday's so you have more time for yourself.

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.