Parts are greater than the sum.... - Anonymous employee PENNYMAC Employee Review

2.0
3 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Been here for over 2 years and have met and worked with some truly great people that are kind, smart, fun and great at their jobs. I fee I'm paid so-so for what I do but I know many that have been here longer that are crazy unemployed (more on that later). Health insurance for my family is decently priced and we have a few options and that is good. 401k match of 4% with no vesting is also nice.

Cons

Where to start...again, many good people but parts of the company are very top heavy (I'm looking at you Servicing) with a SERIOUS crony culture. Constant references to "The Bank" and CW in casual conversation and meetings. News flash, it's 2013, move on, you're not still there for several reasons...There are clear favorites and some of these "old" breed might do some work but are quite frankly useless in many regards and set in old, ineffective ways with no consequences (some literally work MAYBE 25 hours a week and are paid a full salary). Don't even get me started on the location too, I live in my car traveling to and from this frontier outpost... Those unfortunate to be hired in the 2008-2011 era can be extremely under-pad, I mean they make maybe 50% of what they should or would make other places. There is this insane attitude that raisers can only be 10% unless you have serious backing from the chosen ones. I've never had a raise in my 2+ years and keep being told "it's coming". Stan apparently approves EVERY SINGLE RAISE for any level, micro-manage much? Oh, and bonuses? Well they get paid out in halfs, once in March, once in October thanks guys, makes it feel so special (my bonus was literally less than paycheck each time). We've lost some great folks so far as people realize they have opportunities elsewhere and that is only the beginning. Most people when pushed, if not volunteering it upfront will tell you they are ready to leave the second they can. So many little things add up that the culture is just becoming poisonous on so many levels. The recent layoffs were handled with so little grace and tact it was downright embarrassing.

Explore other reviews about PENNYMAC

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people work here, good energy

Cons

Very intense and high pressure

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PENNYMAC Response
4mo
We would like to extend my sincere thanks for taking the time to share your thoughts and feedback about your experience with our company. We value all of our employees' feedback, and we appreciate your insights on the pros and cons of the company. Our direct managers are a critical asset to our company, and we're glad to hear that you find them to be caring and supportive. We also understand that supportive coworkers and casual attire create a relaxed and pleasant working environment for our employees. We'll take your feedback into careful consideration, and we'll make needed changes to ensure we're providing a realistic work environment for our loan officers. We understand that some processes here can be frustrating to you, but rest assured that we're working hard to improve in that area. At our company, we encourage our employees to be top producers by performing to the best of their abilities. Therefore, we'll examine the possibility of reducing micromanagement to boost productivity for all. Lastly, thank you for your willingness to learn and grow. We believe that a strong team is a team that is constantly developing, and we hope you find value in the resources we offer to help you succeed in your role.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training was always provided and you were never rushed to learn. Snacks were given on a daily basis. You had a Penny Pantry in the building that offered free coffee/Soda and a variety of food selections at a resonable price.

Cons

Low paying position at $22.00 an hour to start with no increases. The department couldnt find other Loan Specialist for the longest time and then increased the position to $27.oo an hour in an effort to attract more people. Four of the employees that were already there for a few years in the department were allowed to work remotely on Thursdays and Fridays, every new Employee had to work on site. Bonus was paid a month and a week after the quarter, so March's bonus was given to you on May 7! Human Resources lied and was extremely unprofessional, when challenged they offered no response or made up false information. My recommendation after being rehired and resigned, is to run in the opposite direction, and dont look back.

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PENNYMAC Response
5d
Thank you for taking the time to share your review of your experience with us. We appreciate your candid perspective, and we're glad to hear you found value in our training programs and appreciated our daily office surroundings and pantry resources. We completely understand that compensation, benefit costs, and clear policy transparency are top priorities. We hear your frustrations regarding how starting pay adjustments, localized remote schedules, and incentive timelines can impact the day-to-day experience. We constantly review our compensation structures and internal procedures to ensure fairness, remaining competitive in the market while balancing our overall team dynamics. Regarding your feedback on our communication, we take your comments very seriously. Our company deeply values open communication, and it is never our intention to create an environment where an employee feels unheard or unsupported. We are continuously evaluating ourselves to learn from our employees' experiences and improve our management practices. Even if we cannot change the past, we are genuinely driven to influence the future. Because you have the unique perspective of having spent time with us across multiple tenures, we invite you to reach out directly to our corporate human resources team at employeerelations@pennymac.com. We want to listen carefully to your feedback and ensure your specific insights are thoroughly noted as part of our continuous improvement strategy. We value your time with the team, and we wish you the very best in your future endeavors.
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