6 Month Employee Review - Customer Service Representaitve/Sales Our Florida Employee Review

3.0
16 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Work from home. Given script to follow to help customers. Staff can be friendly towards newcomers. Medical after 6 months of employment. Slightly above average salarty for remote work.

Cons

Staff is unprofessional, often times cursing out customers or bad-mouthing clients. Disingenuous staff who does not provide proper training or understanding of job duties. Apathetic towards customers who need help, caring more about the 'bottom-line' than helping find a solution.

Explore other reviews about Our Florida

5.0
21 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great company to work for. They work with their employees.

Cons

Management wasn't as transparent as I would have liked.

3.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

great pay, work from home, (Personally) great experience with supportive staff - but this was rare, I am told. The energy and effort you put in, you take out of the program. Mgmt is not as bad as one is told. Do the job well and there is a lot of trust given and a lot you get out of this. Including opportunity.

Cons

chaotic roll-out. massive, random lay-offs, fear, confusion for 6 months, governor of state clearly would not allow program to give funds out till last moment. This was frightening experience in how leadership's lack of understanding what contract workers needed/experienced led to a lot of bad things over time, as well as resentments. HR was not allowed in meetings, which were also not allowed to be recorded.

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