Bad Place to Work - Sales Representative Orbit Group Employee Review

2.0
9 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Within the teams and on a peer level the respect and the teamwork and team atmosphere is very good, people always helped each other out and were for the most part very friendly. Facilities are very good and the building is well kept and well secured and is within walking distance to the city centre. Some managers are extremely helpful. Higher teams have been able to work from home from start of Covid 19 lockdown in March.

Cons

Managment is almost non existant, always told when doing wrong but never when doing right. Some managers abuse their power and have caused people to resign due to their treatment of them. There are constantly call queues and rarely are tenants happy, call queues can range from 10 to 20 up to the low 100's on most days, consistantly understaffed due to extreme turnover rates of employees in the lower positions or teams. Some teams are generally treated worse than others and are expected to work longer hours and bank holidays on less pay than other teams with little to no flexibility. The training team vary in quality and members of the training team and managment are known to engage in gossip and form opinions of lower staff members and this directly changes how some staff are treated. A particular member of staff in a planning position is known to frequently be inappropriate to female staff in lower positions and constantly makes remarks and comments to them that are not appropriate. Most concerns raised to managers are usually not dealt with properly and in cases reporting things to managers due to their relationship and almost gang mentality causes recourse on whoever reports issues. Business is extremely reluctant to allow lower teams to work from home although all the infrastructure and systems are in place to do so, all staff have laptops and ability to work from home but are not allowed to by managment.

avatar
Orbit Group Response
5y
Thank you for taking the time to leave us a review and for your feedback. It is disappointing to learn of your experiences. We encourage all of our employees to raise any concerns with their line manager so they can be discussed in more detail and addressed. However, if they feel that they are unable to speak to their manager they can reach out to one of our HR representatives or Employee Ambassadors who help us as a business to ensure that our employee voices are heard in all business matters, or use our anonymous myFeedback platform to raise any issues or share ideas. Your feedback has been duly noted and we are investigating many of your comments to ensure that we continue to create a culture that is supportive of its employees, safe, fair and an enjoyable environment to work within.

Explore other reviews about Orbit Group

3.0
22 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Flexible schedule great co workers

Cons

pay is low and job is very stressful

1.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Good benefits and fair salary - Great colleagues

Cons

- Awful management who provide little to no support and terrible leadership who don't seem to know what's going on - Bullying and intimidation is rife, throughout most teams, with fear of job security - Poor planning and rollout of services that are cancelled at the last minute - Inadequate tools and support to do the job employed for - Policies that are designed to intimidate customers - A CEO who is running the company to the ground, mass redundancies and even more mass sickness, with already stretched workloads being stretched even further - Development only possible if you are willing to compromise on morals

avatar
Orbit Group Response
5mo
We’re really sorry to hear you feel this way. This isn’t the experience we want for our colleagues and isn’t reflective of the culture we strive to create here at Orbit. We’re committed to fostering an environment where all colleagues feel respected, heard, and valued and we’re continually working to support that goal. We also want to be clear that bullying or intimidation is not acceptable and doesn’t align with our values, and we encourage anyone with any concerns to report them, so they can be addressed properly. Periods of change can be difficult, but that doesn’t remove our responsibility to listen, communicate, and support our people. Thank you taking the time to share this feedback. Hearing these concerns helps us understand where we need to improve and do better.
See reviews by: Helpful|Rating|Date|All