Optum is toxic. Run away. - Sr Developer Optum Employee Review

1.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

There are none. As a result of laying off some core talent, leadership has killed the pro that comes with working with good talented people.

Cons

There is no job security at this soulless, two-faced corporation. Processes and technologies that are outdated. There is a serious problem with tech debt, which makes it virtually impossible to complete a task. If you are on the fence about working at Optum or UHG, I would advise you not to do so. The following is a realistic representation of what you can expect from Optum/UHG culture. Optum is a global organization that impedes care, aided by monolithic technology to stop millions of people from living healthier lives. The work you do with our team will directly stop health outcomes by disconnecting people from the care, pharmacy benefits, data, and resources they need to live a semi-healthy life. Here, you will find a culture guided by a façade of diversity and inclusion, a small number of talented colleagues, poor benefits, and bureaucratic career development opportunities. Come make an impact on the communities we serve as you help us slow health equity on a global scale. Join us in stopping caring, stopping connecting, and allowing everyone to do what is most beneficial for themselves and our shareholders.

Explore other reviews about Optum

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very good culture and managers are very helpful, good work benefits

Cons

not much movement or increment

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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