A place to retire jn - Software Engineer Optum Employee Review

2.0
7 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Good compensation when you start but not much progression otherwise lunch benefit when going to the office is very good

Cons

generally treated poorly by American staff with the expectation that when they say jump you say how high. this extends to other staff in India who are treated notably worse on calls. this can extend to clear favouritism for people who've worked in the company for over 10+ years with most staff in Ireland being relatively new with the us time difference you may be forced to take after hours calls or get stuck in useless calls late in the day which have no bearing on your day to day work. the work itself varies a lot of it is boring work on legacy code working on obscure US health insurance areas. there is a lack of appetite for innovation meaning you can get stuck in repetitive tasks because that's how the planning decided the tasks should be done months ago bonuses are generally low with the excuse being that the year before had poor financial performance but if the company does well they change that to the current year or 2 years ago whichever is worse there is a corporate focus on SAFE methodology which if you've worked with it would know to avoid as a developer it's too regimented and agile in name only

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, nice coworkers, and good training

Cons

Not much support when busy.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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