Poor leadership leads to disorganized and slow development - Software Engineer Optum Employee Review

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay started off well for my experience level.

Cons

Terrible leadership decisions. They aim for quickness, not long term scalability and robustness in testing. Often disorganized, missing feature requirements, and cutting QA. They are trying to lead heavy into automation. They have developers wear too many hats - acting as QA, doing Mobile dev, Web dev, and automation for both (playwright) and [appium]. All of this causes a slowness, as the repos are constantly changing and we have to deal with setup issues constantly as we switch between web and mobile and automation - and on top of that, Login always has issues so we are often blocked. This is the slowest development process I have been a part of, despite their insistence on forcing us to adopt AI. They are cutting QA, cutting devs, cutting as much as possible and are very much a top-down, do not listen to the engineers sort of organization. Highly disprove, run away. Oh, also, despite being promised a promotion for last 3 years, I haven't been given one, and the raises have been bare minimum - with last year having no raise at all. Could not disapprove more.

Explore other reviews about Optum

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is good

Cons

Compensation is below industry average for tech

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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