No direction. No communication. No regard for anyone or anything. - Manager Optum Employee Review

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I had a decent salary.

Cons

Little to no communication, even vertically from corporate downward. We went through org restructures every 6-8 months. Lots of leaders spread across the country who never speak to you or step foot in your office, but make all the huge decisions that impact peoples' livelihoods. Just garbage. Lots of failing up here.

Explore other reviews about Optum

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with Good work life balance Good pay package

Cons

Neee to focus on new growth

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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