billing representative - Billing Specialist Optimum Employee Review

3.0
13 Dec 2017
Recommend
CEO approval
Business outlook

Pros

If you are good at sales, the sky is the limit! Great incentives, bonuses,etc

Cons

They have no "customer service" which really upset the customers to hear that even though each dept was supposed to responsible for customer service. Since I was in billing, I was not comfortable at all with trying to get customers to upgrade once they say they are paying too much

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5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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