Oh, man. - Implementation Analyst OpenGov Employee Review

1.0
22 Aug 2023
Recommend
CEO approval
Business outlook

Pros

- Some employees are pretty cool - Product is valuable (in theory)

Cons

- Long, arduous onboarding process - Racism - Bullies employees into writing positive reviews on Glassdoor - HR is condescending and unhelpful - High turnover - Large amount of pointless company calls Just look at the stark contrast of how many reviews either boasting OG as a great workplace, or exposing it for toxicity. You can't get that level of disparity without fake positive reviews or coercion. While working at the company I seldom met anyone who didn't bad mouth the organization when in a 1 on 1 setting. This company destroyed my self-confidence. No matter how much work I put in, or how great of a job I did, I would only hear feedback when it was negative and I was always made to feel replaceable. There were a seemingly endless number of days where I would wake up and question what I was doing with my life, only to have to put those thoughts on pause because I had 9 straight hours of back-to-back meetings. My schedule was not unique, however, as many employees were often forced to skip lunch or using the restroom because of the intense workload. Some of the lower level employees at the company were pretty cool, but upper management was abusive. Through their policies, different departments were pitted against each other for bonuses and were incentivized in very opposing ways. Furthermore, when I put in my resignation I was both guilt-tripped and threatened by management to stay. Sales people sell to customers who aren't a great fit for the product and the implementations team is blamed for customer dissatisfaction, numerous execs attempted to boot the CEO only to get fired, employees throw each other under the bus to get ahead, the work environment is quite cliquey, and the CEO continuously says things like "drink the kool-aid" and "1+1=4" which aren't necessarily awful things to say, but give cult-leader-like vibes. If you need a paycheck for a bit, by all means take the job. Just don't expect this to help your career down the line. The skills you learn at OpenGov are mostly applicable to only OpenGov, or maybe one of their competitors. My biggest takeaway from this company was to be more selective in the jobs I apply to in the future.

Explore other reviews about OpenGov

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High quality on-site amenities and employee perks, vibrant and supportive colleagues, autonomy to take on intriguing new projects and to grow professionally

Cons

Demanding workload, rapidly shifting goal posts, and heavy pressure to contribute to / participate in company social culture

1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

3
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