High turnover rate - Customer Service Officer OneStart Employee Review

2.0
11 May 2023
Recommend
CEO approval
Business outlook

Pros

Near to MTR station, Great staff

Cons

Work with less supervision and training. Every Month have mystery customer to test your knowledge of the company service but they never provide training. High turnover rate No lunch break, customer like to show up during lunch hour

Explore other reviews about OneStart

2.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

So Near to MTR station

Cons

Extremely High turn over rate No lunch break Insufficient labour Heavy Workload No Welfare except basic salary and medical insurance, Long Working Hours

4.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good transport Flexible Clear place

Cons

Bad management with ridiculous clients

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