Company goals were not achievable for the mass majority of offices. If your branch had a good month the goals were raised higher regardless of the current market. Commission pay percentages were paid consecutively lower each year. A majority of customers struggle to pay off their loans and/or make on time payments. When they finally paid off their loan, management pushed to solicit immediately for another loan. Which greatly impacted branch revenue, collections goals, and customer relationships. Needless to say in most markets earnings commission is almost unachievable. Constantly calling the same current/former customers to solicit loans and/payments. Constant Customer feedback was OMF called too much and sent too much mail. Many customers request to be DO NOT CONTACT.